Madeline is a passionate insurance professional with over 13 years of experience in helping clients navigate the complexities of insurance. She believes insurance isn’t just about policies—it’s about protecting what you’ve worked hard for and ensuring you have peace of mind when the unexpected happens.
One of Madeline’s most memorable success stories involved assisting a client who was struggling with a direct insurer after a catastrophic event. Their claim had stalled, causing immense stress and uncertainty. When Madeline stepped in and took over the process, her expertise and understanding of claims management made all the difference. The claim started progressing, and the client finally saw direction and resolution. Their gratitude was overwhelming, reinforcing the importance of having the right broker in your corner.
Madeline is particularly passionate about helping clients understand insurance and removing the stigma of it being a “grudge purchase.” She finds great satisfaction in seeing customers feel confident in their coverage, knowing they’re truly protected. Her advice? Don’t just buy on price. The cheapest policy might not always give you the coverage you need when it matters most.
Beyond insurance, Madeline is always thinking about how the industry can evolve. If she could create an insurance product, it would be one that supports families financially and emotionally when a loved one falls seriously ill—a gap she believes needs to be filled.
With a mission to make insurance simple, valuable, and even enjoyable, Madeline is a trusted partner in protecting what matters most.
